{"id":5179,"date":"2011-12-21T23:33:42","date_gmt":"2011-12-22T04:33:42","guid":{"rendered":"http:\/\/www.jasonapollovoss.local\/?p=5179"},"modified":"2018-09-21T02:04:31","modified_gmt":"2018-09-21T06:04:31","slug":"lie-detection-how-can-financial-analysts-improve-their-ability-to-discern-the-truth","status":"publish","type":"post","link":"https:\/\/jasonapollovoss.com\/web\/2011\/12\/21\/lie-detection-how-can-financial-analysts-improve-their-ability-to-discern-the-truth\/","title":{"rendered":"Lie Detection: How Can Financial Analysts Improve Their Ability to Discern the Truth?"},"content":{"rendered":"<p><span style=\"font-size: 16px;\">In the finance profession the ability to suss out the truth is of critical importance. From analysts needing to assess the veracity of statements by corporate management to private wealth managers needing to understand their clients\u2019 actual financial motives, the ability to tell fact from fiction is highly prized.<\/span><\/p>\n<p><span style=\"font-size: 16px;\">In \u201c<a title=\"Why do lie-catchers fail? A lens model meta-analysis of human lie judgments.\" href=\"http:\/\/psycnet.apa.org\/journals\/bul\/137\/4\/643\/\">Why Do Lie-Catchers Fail: A Lens Model Meta-Analysis of Human Lie Judgments<\/a>,\u201d a research paper published in the American Psychological Association\u2019s <em>Psychological Bulletin<\/em>, <a title=\"Maria Hartwig\" href=\"http:\/\/www.jjay.cuny.edu\/departments\/psychology\/faculty.php?key=[email]=%27mhartwig@jjay.cuny.edu%27\">Maria Hartwig<\/a> and Charles F. Bond, Jr., provide valuable insight into the behavior of lying. \u201cMeta-analysis\u201d is the compilation of many studies into one overarching data set from which more sweeping conclusions can be reached. What follows is a compilation of more than one hundred studies conducted over 50 years about lying and lie detection.<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><!--more-->The corpus of research on lying has demonstrated that people are generally very bad at detecting lies. In fact, Hartwig and Bond\u2019s meta-analysis shows that generally people are able to detect lies about 54% of the time. This is only slightly better than chance. Not only amateurs have trouble sussing out a lie; the authors note that \u201ccontrary to common expectations, presumed lie experts who routinely assess credibility in their professional life do not perform better than lay judges do.\u201d Why is this?<\/span><\/p>\n<p><span style=\"font-size: 16px;\">In the psychological community, two main theories have been put forth to help explain the poor ability of people to detect lies:<\/span><\/p>\n<ul style=\"margin-left: 5%;\">\n<li><span style=\"font-size: 16px;\">People have a false stereotype about what constitutes lying behavior. That is, they are using the wrong cues to detect lies.<\/span><\/li>\n<li><span style=\"font-size: 16px;\">There is only a minute behavioral difference between truth-tellers and liars.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 16px;\">Hartwig and Bond tested these hypotheses using meta-analysis, and found that the first hypothesis did not hold. In fact, the researchers found that generally people are using behavioral cues to identify lying. However, the researchers also found that the behavioral cues that subjects reported using are not the cues they actually utilized to detect lies. In other words, the subjects were, able to detect lies at an intuitive level, but they didn&#8217;t consciously know how they were doing it.<\/span><\/p>\n<p><span style=\"font-size: 16px;\">As for the second hypothesis, the researchers did find strong evidence that there are only small behavioral differences between truth-tellers and liars.<\/span><\/p>\n<p><span style=\"font-size: 16px;\">What about the overall accuracy of truth detectors? Hartwig and Bond measured the ability of truth detectors as a <a title=\"Correlation\" href=\"http:\/\/www.investopedia.com\/terms\/c\/correlation.asp#axzz1d2rrznaK\">Pearson product-moment correlation coefficient<\/a>\u00a0\u2014 that is, the correlation between actual lying (<em>R<sub>Dec<\/sub><\/em>), perceptions of lying (<em>R<sub>Per<\/sub><\/em>), and the accuracy of the detection methods (<em>G<\/em>). Put mathematically, the accuracy of truth detection is calculated as follows:<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><em>r<sub>acc<\/sub><\/em> = <em>R<sub>Dec<\/sub><\/em> \u00d7 <em>R<sub>Per<\/sub><\/em> \u00d7 <em>G<\/em><\/span><\/p>\n<p><span style=\"font-size: 16px;\">0.21 = 0.36 \u00d7 0.63 \u00d7 0.93<\/span><\/p>\n<p><span style=\"font-size: 16px;\">The accuracy of lie detection is hurt most by the lack of valid behavioral cues (<em>r<\/em> = 0.36). That\u2019s another way of saying that the behavioral difference between truth-tellers and liars is small. In general, lie detectors&#8217; perceptions of lying behavior are strong (<em>r<\/em> = 0.63). Finally, the lie detectors appear to be using the correct cues to detect lying (<em>r<\/em> = 0.93).<\/span><\/p>\n<p><span style=\"font-size: 16px;\">In different assessments of human judgment of behaviors other than lying, the average accuracy coefficient is much higher. One study of peoples&#8217; ability to perceive other qualities in human behavior had an accuracy coefficient of 0.56. This compares to the accuracy coefficient of 0.21 for lie detectors .<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>What Cues Can I Rely On?<\/strong><\/span><\/p>\n<p><span style=\"font-size: 16px;\">Most importantly, the best indications of a lie are not single behaviors from the liar but the overall impression the liar makes on the truth detector. In fact, research has continually demonstrated that overall impressions of lying trump individual cues.<\/span><\/p>\n<p><span style=\"font-size: 16px;\">Below are the top five behavioral cues to deception, each of which has statistical significance of at least 95%. Though each of the following behaviors is positively correlated with lying, note the low correlations to lying. In other words, just because you witness the following behaviors does not necessarily mean that the speaker is lying.<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><\/p>\n<style type=\"text\/css\">.volotilities { font-size: 1em; } .volatilities th { \/* border: 1px solid gray; \/**\/ padding: 0.5em; vertical-align: top; background-color: #c0c0c0; text-align: left; } .volatilities td { \/* border: 1px solid gray; \/**\/ border-top: 1px solid gray; padding: 0.3em; vertical-align: top; text-align: left; } .volatilities td.skip { border-style: none; } .volatilities th + th { border-left: 1px solid white; } .volatilities th { border-bottom: 1px solid white; } .volatilities td + td { border-left: 1px solid gray; } <\/style>\n<p><\/span><\/p>\n<table class=\"volatilities\" width=\"100%\">\n<tbody>\n<tr>\n<th><span style=\"font-size: 16px;\">Cue to Deception<\/span><\/th>\n<th><span style=\"font-size: 16px;\">Actual Correlation to Lying<\/span><\/th>\n<\/tr>\n<tr>\n<td valign=\"top\"><span style=\"font-size: 16px;\"><strong>Indifferent<\/strong> (speaker seems unconcerned)<\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.45<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><span style=\"font-size: 16px;\"><strong>Thinking hard<\/strong><\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.29<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><span style=\"font-size: 16px;\"><strong>Ambivalent<\/strong> (communication seems internally inconsistent or discrepant)<\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.19<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><span style=\"font-size: 16px;\"><strong>Not spontaneous<\/strong> (statement seems planned or rehearsed)<\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.19<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><span style=\"font-size: 16px;\"><strong>Not fluent<\/strong> (miscellaneous speech disturbances)<\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.19<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 16px;\">By far, the strongest indication that someone is lying is indifference. Yet indifference is a sign of lying less than half of the time (<em>r<\/em> = 0.45). The impression that a speaker is thinking hard is also a relatively strong indication that the speaker is lying (<em>r<\/em> = 0.29). After these first two behaviors, the correlation coefficients all drop in value. So ambivalence and lack of spontaneity and fluency are signs of lying, but weak signs.<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><strong>What Cues Are Less Reliable?<\/strong><\/span><\/p>\n<p><span style=\"font-size: 16px;\">Here are the behavioral cues that people reportedly use for lie detection but that have proved unreliable, all with a significance of 95% or higher.<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><\/p>\n<style type=\"text\/css\">.volotilities { font-size: 1em; } .volatilities th { \/* border: 1px solid gray; \/**\/ padding: 0.5em; vertical-align: top; background-color: #c0c0c0; text-align: left; } .volatilities td { \/* border: 1px solid gray; \/**\/ border-top: 1px solid gray; padding: 0.3em; vertical-align: top; text-align: left; } .volatilities td.skip { border-style: none; } .volatilities th + th { border-left: 1px solid white; } .volatilities th { border-bottom: 1px solid white; } .volatilities td + td { border-left: 1px solid gray; } <\/style>\n<p><\/span><\/p>\n<table class=\"volatilities\" width=\"100%\">\n<tbody>\n<tr>\n<th><span style=\"font-size: 16px;\">(a) Cue to Deception<\/span><\/th>\n<th><span style=\"font-size: 16px;\">(b) Actual Correlation to Lying<\/span><\/th>\n<th><span style=\"font-size: 16px;\">(c) Perceived Correlation to Lying<\/span><\/th>\n<th><span style=\"font-size: 16px;\">(d = b &#8211; c) Absolute Error<\/span><\/th>\n<\/tr>\n<tr>\n<td><span style=\"font-size: 16px;\"><strong>Competency<\/strong><\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">-0.02<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">-0.59<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.57<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-size: 16px;\"><strong>Arm movements<\/strong><\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">-0.19<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.37<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.56<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-size: 16px;\"><strong>Level of involvement<\/strong><\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.05<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">-0.42<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.47<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-size: 16px;\"><strong>Pleasant face<\/strong><\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">-0.05<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">-0.44<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.39<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><span style=\"font-size: 16px;\"><strong>Plausibility<\/strong><\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">-0.11<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">-0.47<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.36<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 16px;\">As the above list shows, people tend to think that someone they perceive as incompetent (negative correlation to competence) is lying; yet the actual correlation between perceived incompetence and lying is almost zero. Additionally, if communicators use lots of arm movements, people tend to think it is a sign of lying (positive correlation of 0.37). But, in actuality, a person who moves his\/her arms slightly less (negative correlation of -0.19) is more likely to be lying. Lie detectors tend to think that a lack of involvement is a sign of lying, but in fact, to a slight degree (0.05) the more involvement, the greater the chance that a lie has been told. People also strongly feel that an unpleasant face (<em>r<\/em> = -0.44) is a sign of lying, when in fact, the chance of this is only slightly higher than zero. Perhaps most surprisingly, implausibility is actually not a strong indication that a lie is being perpetrated.<\/span><\/p>\n<p><span style=\"font-size: 16px;\">Sometimes truth detectors err by using the proper criteria to detect a lie but placing too much significance on a particular cue. Here then are the top five examples of that error, all with significance of 95% or higher:<\/span><\/p>\n<table class=\"volatilities\" width=\"100%\">\n<tbody>\n<tr>\n<th><span style=\"font-size: 16px;\">(a) Cue to Deception<\/span><\/th>\n<th><span style=\"font-size: 16px;\">(b) Actual Correlation to Lying<\/span><\/th>\n<th><span style=\"font-size: 16px;\">(c) Perceived Correlation to Lying<\/span><\/th>\n<th><span style=\"font-size: 16px;\">(d = b &#8211; c) Error<\/span><\/th>\n<\/tr>\n<tr>\n<td valign=\"top\"><span style=\"font-size: 16px;\"><strong>Ambivalent<\/strong> (communication seems internally inconsistent or discrepant)<\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.19<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.49<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.30<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><span style=\"font-size: 16px;\"><strong>Not spontaneous<\/strong> (statement seems planned or rehearsed)<\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.19<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.48<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.29<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><span style=\"font-size: 16px;\"><strong>Vocal uncertainty<\/strong> (impressions of uncertainty and insecurity, lack of assertiveness)<\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.14<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.43<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.29<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><span style=\"font-size: 16px;\"><strong>Unfilled pauses<\/strong> (periods of silence)<\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.01<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.27<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.26<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\"><span style=\"font-size: 16px;\"><strong>Gaze aversion<\/strong><\/span><\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.05<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.28<\/span><\/p>\n<\/td>\n<td valign=\"top\">\n<p align=\"center\"><span style=\"font-size: 16px;\">0.23<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 16px;\"><strong>How Can I Improve My Ability to Detect a Lie?<\/strong><\/span><\/p>\n<p><span style=\"font-size: 16px;\">Most importantly, the authors suggest a holistic approach to lie detection. That is, do not rely upon individual behavioral cues, as a preponderance of lying behaviors is more indicative than any single cue.<\/span><\/p>\n<p><span style=\"font-size: 16px;\">Another method for improving your ability to detect a lie is to trust your intuition rather than what you perceive are good behavioral cues. Studies continually demonstrate that when lies are successfully detected the methods of detection ascribed by detectors are not the ones they actually use. This suggests a disconnect between the potency of unconscious detection and impotency of conscious method.<\/span><\/p>\n<p><span style=\"font-size: 16px;\">The typical prescription of truth-detection trainers is to give prospective truth detectors a list of behavioral cues to look for and then give feedback on performance to improve the results. But these methods have statistically been demonstrated to be ineffective, or only marginally effective.<\/span><\/p>\n<p><span style=\"font-size: 16px;\">The authors of the \u201cWhy Do Lie-Catchers Fail?\u201d feel that the best way to improve one&#8217;s ability to assess a lie is to increase the difference in the behaviors of liars and truth-tellers. One way to do this is to engage in interactional interviews. Because lying requires greater cognitive energy than telling the truth, you can increase the cognitive demand of your questions. For example, ask someone a question that challenges them to place a detail of their complex story back in its proper chronological context to see if they can remember where the detail fits in the timeline.<\/span><\/p>\n<p><span style=\"font-size: 16px;\">In conclusion, the business of investing requires an ability to discern the truth and veracity of the information you are using in your analytical process. Yet, most of us are in fact very poor at catching lies when they are told.\u00a0 Statistically, more than 50 years of research has shown this is because there is not that much difference between liars and truth tellers in how they communicate, and because, in all likelihood, you are ignoring your intuitive faculties.<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><em>Originally published on CFA Institute\u2019s \u00a0<a href=\"https:\/\/blogs.cfainstitute.org\/investor\/\">Enterprising Investor<\/a>.<\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the finance profession the ability to suss out the truth is of critical importance. From analysts needing to assess the veracity of statements by corporate management to private wealth managers needing to understand their clients\u2019 actual financial motives, the ability to tell fact from fiction is highly prized. In \u201cWhy Do Lie-Catchers Fail: A [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[12,3],"tags":[38,91],"class_list":["post-5179","post","type-post","status-publish","format-standard","hentry","category-best-of-the-blog","category-the-blog","tag-lie-detection","tag-primer"],"_links":{"self":[{"href":"https:\/\/jasonapollovoss.com\/web\/wp-json\/wp\/v2\/posts\/5179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jasonapollovoss.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jasonapollovoss.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jasonapollovoss.com\/web\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/jasonapollovoss.com\/web\/wp-json\/wp\/v2\/comments?post=5179"}],"version-history":[{"count":0,"href":"https:\/\/jasonapollovoss.com\/web\/wp-json\/wp\/v2\/posts\/5179\/revisions"}],"wp:attachment":[{"href":"https:\/\/jasonapollovoss.com\/web\/wp-json\/wp\/v2\/media?parent=5179"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jasonapollovoss.com\/web\/wp-json\/wp\/v2\/categories?post=5179"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jasonapollovoss.com\/web\/wp-json\/wp\/v2\/tags?post=5179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}